Family Support Services


Our Family Support Services are a key component of our holistic patient care, offering education, resource and counseling services as part of every patient’s good health plan. These services include: Care Coordination, Healthy Start, Nurturing Families Network and Women, Infants and Children (WIC). See below for details on each program.

Care Coordination

Our Care Coordination staff works closely with our providers to assist patients and families with housing, personal and financial issues. Life experiences are inseparable from personal health, often making even simple medical conditions challenging.

  • Enabling services, such as obtaining basic needs such as food, clothing, housing.
  • Eligibility assistance with obtaining appropriate insurance, especially Medicaid/HUSKY and Medicare.
  • Assistance with bills from Hospitals and other specialties and advocating for Fair Haven patients.
  • Case management and care coordination for various special population groups including HIV patients, prenatal patients, uninsured patients referred from the emergency rooms to us for a medical home.

Want more info about our Care Coordination services?
Contact us at 203-777-7411, x5030.
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Healthy Start

Fair Haven is proud to partner with New Haven Healthy Start to support pregnant women and mothers. Healthy Start provides programming and resources to encourage the births of healthy and happy babies in the City of New Haven. Our Healthy Start Care Coordinator provides one-on-one coaching, practical information, and connections to community resources.  Appointments are scheduled in conjunction with your prenatal or well-baby care visits. Healthy Start offers a great way to get support during your pregnancy and post pregnancy months, as you adjust to all the new changes in your life.

Our comprehensive approach to maternal and child health care includes:

  • Support and encouragement throughout pregnancy and post-partum care
  • Continued Care coordination
  • Referrals to community resources and service providers
  • Health education and training (including breastfeeding education and support)
  • Father/Partner involvement

Learn more about the national Health Start here.

Want more information about our Healthy Start programs?
Contact us at 203-777-7411 x5275.
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Nurturing Families Network

The mission of the Nurturing Families Network (NFN) program at Fair Haven Community Health Care is to ensure that parents receive the support, education, and resources necessary to become successful parents. We offer intensive home visiting services for first time parents and parenting groups. Nurturing Families Network assists parents by promoting positive parenting, providing information about infant-child development, connecting families to community resources, and offering emotional support.

Home Visiting Services
NFN staff visit with first time parents in the home to ease the transition into parenthood. Each visit is focused on the healthy growth and development of the child. The Program is offered to all first time parents and is a free and voluntary program which families may stay enrolled in until the child is five. NFN home visitors are bilingual and sensitive to the cultural values of families in the New Haven community.

Nurturing Parenting Groups
Parent Groups bring parents and/or primary mother or father figures together in a safe and nurturing environment to share their experiences about the joys and difficulties of parenting and to learn positive parenting techniques.

NFN also offers separate Fathering Groups to meet the unique needs of fathers. All groups teach child development, nutrition, safety and education; strengthen parenting skills; connect families to community resources; build friendships and trust; and share free meals together.

Want more information about our Nurturing Families programs?
Contact us at 203-777-7411 x5072, x5350, en español x5277
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Women, Infants, and Children (WIC)

Fair Haven offers the state and federally subsidized Women, Infants, and Children (WIC) supplemental food program. WIC provides nutrition counseling and helps low-income mothers and their children buy nutritious foods. WIC helps low-income pregnant and postpartum women, and children up to age five, to buy the extra foods they need during pregnancy, infancy, and young childhood. Women and children must be low income and have a nutritional risk such as poor diet, low weight gain, or anemia in order to be eligible.
Learn more WIC and Connecticut eWic.

Want more information about our WIC programs?
Contact us at 203-773-5007.
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